Customer First
When so much is riding on your business communications, you need a team of professionals dedicated to your success.
Our end-to-end approach provides us with the unique ability to proactively support our customers. We don't simply give a customer the number to call when they have a problem! We continuously monitor their entire system and we notify the customer of any potential issues that may need attention! No other company can offer our proactive customer care because no other company provides an end-to-end solution to their customers!
By empowering our customers with a simple web based configuration portal, they no longer have the wait and expense of having a service technician visit to make simple changes. Our customers are able to configure their own system to suit their needs at any time! Create Auto-Attendants or change call routes in seconds! Add custom music on hold, promotional messages or seasonal greetings. The potential is virtually limitless!
Configuration
Every system arrives fully configured to meet the specific needs of our customers. Innovative TeleSolutions then provides all of the training necessary to allow our customers to take full advantage of the features and benefits that their Star2Star system provides to them.
Installation
With a nationwide network of certified installers, Innovative TeleSolutions can install your system anywhere in the United States in hours instead of the days it can take for a traditional system!
- Star Services
- End-to-End Monitoring
- End-to-End Quality
- 99.9% Reliability Guarantee
- 24hr Support
- Next Day Failure Replacement
- Configuration Training
- Configuration Support
- System Management Portal
- StarScope Call Management
- 6 Way Backup
- Extensive Features
- Exclusive Features
- Friendly Staff
- Peace of Mind
